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Friday
Feb152013

Apple iOS 6.1 Update–OOPS!

This, from one of our Exchange providers. Expect some delays using iPhones and iPads until Apple fixes this. Given the description, iPhones and iPads connecting to Gmail, Hotmail, Google Apps and other variants of these will likely also be seeing delays:

 Dear Customer,

As you may have heard in the news, Apple recently released a new IOS for it's active sync devices, IOS 6.1. While the upgrade has a number of features that may improve the user experience, unfortunately, the release is also causing additional load, specifically with log files that are created at an unusually high rate with respect to calendar entries on exchange servers. These issues can cause exchange server issues, and as a result email delays. Apple has released information that they are working on correcting this issue in IOS 6.1, and while we hope they release the fix soon, we do not know when the release and is scheduled or the issue will be corrected.

We are carefully monitoring our exchange environments to ensure there is no, or minimal disruption to our environment because of this issue, however, we are recommending that you do not have your users upgrade to IOS 6.1 at this time if they have not already done so. As stated above, Apple is working on correcting the issue, but we do not have a schedule for resolution at this time.

The article found at this link can provide more information, http://www.zdnet.com/ios-6-1-banned-from-corporate-servers-due-to-exchange-snafu-7000011064. For the technical details surrounding this issue, more information can also be found at, http://support.microsoft.com/kb/2814847.

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