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Spam problem resolved by Network Solutions


Last week Network Solutions, one of the premier web and email hosting providers in the US,  fell victim to a spamming problem what was not resolved until today. This issue directly affected millions of Network Solutions email users across the world, and indirectly affected some users of the Exchange Hosting service used by many Interconnected Technologies clients.

When a large email provider falls victim to someone using its services to send massive amounts of spam email, the large spam blocking services such as SpamCop will issue a warning to the provide. If that warning is not heeded, the spam blocking services will blacklist the email provider until the situation is resolved.

This happened last week to Network Solutions. It affected Interconnected Technologies in three ways:

  1. If you use Network Solutions for web hosting, and are still using their email services, email you sent may have been blocked because of the blacklisting.
  2. If you used to use Network Solutions email and are now having your email forwarded to Hosted Exchange, which uses SpamCop for spam filtering, the forwarded mail was blocked due to the blacklist, effectively stopping email being sent to you.
  3. If others who use Network Solutions tried to send you email, their email may have been blocked due to the blacklisting.

The good news is that as of this morning Network Solutions resolved this issue, shutting off the offending spammer, and the blacklisting has been removed.

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